Bpo - business process outsourcing(it means any part of businessyou are out sourcing) kpo- knowledge process outsourcing(mainly the works in which somestudy or research is needed). There are a number of notable differences between kpo and bpo the six elements that separate these two processes are focus, process, specialization, driving force, activities, and client contacts bpo has a process which is much more simple than kpo while bpo places an emphasis on low level. Mechit technologies - offering bpo and kpo, bpo call center, bpo call center , bpo outsourcing, business process outsourcing, business process services, business process outsourcing services, business process outsourcing services , call centre services, global bpo, outsourcing business in patang plaza, pune, maharashtra.
With the global outsourcing sector showing steady growth, despite the looming slowdown, there have been many kpo and bpo units coming up especially in the developing nations. Oliviaharis said competition in the outsourcing market has intensified significantly there were 34 different service providers that signed the top 100 deals in 2005, up from 29 service providers in 2004 and 20 in 2003. These factors illustrate to foreign investors about the investment opportunities that are available in colombia in regards to the bpo sector, offshore, nearshore, kpo and shared services in this growth market that has an abundant competitive workforce and a strategic location to provide regional and global services.
Ten important differences between bpo and kpo are explained in this article one such difference is that bpo depends upon cost arbitrage conversely, kpo is dependant upon knowledge arbitrage. Advertisements: the most important advantages of bpo/kpo are as follows: the outsourcing market is growing tremendously in the coming few with increasing years with an increasing advantage as discussed below:- 1.
At congruent business support services (bss) we understand the changing needs of plan providers as well as third-party administrators (tpas), and our aim is to delight our clients through a combination of operational excellence, deep domain expertise, proven transition methodologies and industry best practices. What is kpo it is being claimed that kpo is one step extension of business processing outsourcing (bpo) because bpo industry is shaping into knowledge process outsourcing because of its favorable advantageous and future scope.
Knowledge process outsourcing (kpo) the information technology and business process outsourcing association of the philippines (ibpap).
Defining these two terms will be helpful in finding the difference between them, so i’ll start with that kpo, or knowledge process outsourcing, is the outsourcing of knowledge and information-related work to a third party service provider to save. Bpo vs kpo bpo is today a commonplace word or acronym that most of us understand however, of late, there is another term that has emerged in the knowledge or information sector called kpo it is pretty much similar to what bpo stands for. Bpo interview questions and answers for freshers and experienced, bpo interview faq- what according to you is a bpo, why do companies outsource their work, what are the different types of bpos, what do you mean by non-voice based bpos, what is off-shore outsourcing, what is the difference between a bpo and a call centre. Ito and bpo differ in terms of their focus: while ito is focused on information technology processes, bpo is focused on.Download